High Performance Leadership Series

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Name: High Performance Leadership Series
Date: September 5, 2019
Time: 8:30 AM - 4:30 PM CDT
Event Description:

Leading with Performance & Accountability (October 31; $274)

Your company’s success depends on the commitment of each and every member of your team. This one-day class presents a model for managing employee performance and provides you with specific tools you can use set performance goals, documenting performance, maintain ongoing communication, manage performance, conduct performance reviews, and develop performance improvement plans. Includes a copy of the book Fearless Performance Reviews by Jeff and Linda Russell.

What you will learn:

  • The 7 reasons why performance reviews often create fear
  • The 10 characteristics of fearless coaching conversations
  • How to develop the “right” mindset for performance management
  • What is a collaborative mindset and how to use it to create a winning approach
  • How to use the Great Performance Cycle to create high performing employees
  • The reasons why giving constructive feedback can be difficult
  • 15 tips for giving constructive feedback for great results

Leading with Emotional Intelligence (November 7; $289)

Research by the Carnegie Institute concluded: “15% of success is technical skills – 85% is people skills.” Emotional Intelligence is all about people skills – how well you know yourself and your emotions and how well you read and interact with others and their emotions. Learn about how the brain, the body and emotions affect each other, and then how to better manage your own emotions and the emotions of others so you can have clearer, more accurate communications that create cooperation and collaboration in the workplace. Each participant will complete an emotional intelligence assessment in class and will receive access to the online version of the assessment to complete in six months to measure their progress. This assessment reflects one’s style or approach to emotions. Participants will also complete an assessment that will help them determine specific skills areas to develop for a higher EQ

What you will learn:

  • The Five Domains of Emotional Intelligence
  • 54 Characteristics of high and low emotional intelligence
  • Tools for increasing emotional intelligence
  • Practice in identifying emotions in others

Leader: Coach or Critic (November 14, $259)

This one-day class will help you improve your power as a coach, helping your people grow and adapt to today’s dynamic business demands as they learn new tasks, adapt to change, and develop their capabilities for today and the future. Through better coaching, you’ll enhance your retention, maximize productivity, and develop an efficient and motivated organization.

What you will learn:

  • What the feedback prevention law is and the 2 big mistakes of feedback
  • The “real” truth about giving feedback
  • Why people are critics and the consequences of criticism
  • The top reasons to coach employees
  • Obstacles for not offering coaching and how you can tip the balance to offer coaching more often
  • How to use a learning conversation to build trust and begin the coaching process
  • The 8 pitfalls of coaching and how to get it right from the start
Grainger Hall
975 University Ave
Madison, WI 
Date/Time Information:

Schedule: 8:30 am-4:30 pm per class

Dates: Series includes all three classes, Thursdays, October 31 –  November 14, 2019

Contact Information:
Heather Ferguson, SBDC Program Manager

Series includes all three classes – SAVE 10% ($740)
Individual class prices listed with class descriptions


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